FAQ
Catering FAQ
Answers to the questions clients ask most about ordering, halal certification, delivery and pricing.
Ordering
How do I get a quote?
WhatsApp us at 016-618 1561 or use the quote form. Send your event date, headcount, venue and budget per pax.
How far in advance should I book?
At least 2 weeks ahead, so we can plan properly. For shorter notice, WhatsApp us and we will check availability.
What is the minimum order?
Minimums start from 30 pax and depend on the package. See packages and prices for each one.
Can I change the headcount after confirming?
Final headcount is due 5 days before the event. Tell us as early as possible if your numbers change.
How do I pay?
A 50% deposit confirms your booking and the balance is settled as set out in your quote. We issue e-invoices.
Food and dietary needs
Is your food halal-certified?
Yes. All food is prepared in our halal-certified, GMP-certified central kitchen. Halal certification: JAKIM ref. JAKIM.700-2/3/1 042-04/2023.
Do you cater for vegetarians and allergies?
Yes. Tell us the number of vegetarian guests and any allergies when you book, and we will plan dishes and labelling for them.
Can we customise the menu?
Yes. Every package is a starting point. We adjust dishes for your guests, budget and occasion.
Delivery and service
Which areas do you cover?
Kuala Lumpur and Selangor every day, plus event catering in Penang and Johor Bahru. For other locations, WhatsApp us.
Is delivery included?
Delivery charges depend on your venue and order size. We confirm the charge with your quote, before you book.
Do you provide setup, crew and equipment?
Yes. Setup, service crew, buffet tables and clear-up are included. Guest tables, chairs and canopy tents can be rented at a separate charge.
Do you clear up after the event?
Yes. Our crew clears up after service.
Large and ongoing contracts
Can you handle very large events?
Yes. Our central kitchen cooks more than 10,000 meals a day, and we have served 500+ events.
Do you run staff cafeterias?
Yes. We run daily food service for companies, clubs and teams. See staff cafeteria management.
Still have a question?
WhatsApp us and a real person from our catering team will reply.